Welcome to our FAQ page. Here we regularly update frequently asked questions and answers about online casinos.
If you do not find an answer here, you can always contact us.
Email: [email protected]
What is Bank State Branch (BSB) code?
What is my Swift code?
- Westpac Bank: WPACNZ2W
- Bank of New Zealand: BKNZNZ22
- ANZ Bank New Zealand: ANZBNZ22
- ASB Bank: ASBBNZ2A
- Kiwi Bank: KIWINZ22
What happens if i play at a casino that doesn’t support NZ$?
Your deposit will automatically be exchanged into the currency that the casino uses. For example, if you deposit 100 NZ dollars at an online casino with € as their global currency then your 100 NZ dollars will be exchanged into euros. Read more how this works, here!
How fast will i get my winnings?
Check the list here below to see how fast you can get your winnings paid out based on what banking method you are using.
Payment methods offered at online casinos:
|PAYMENT SERVICE||WITHDRAWAL||WITHDRAWAL TIME||WITHDRAWAL LIMIT|
|VISA||Yes||2-6 days||NZ$14,000 per week|
|Master Card||Yes||2-6 days||NZ$14,000 per week|
|Maestro||Yes||2-6 days||NZ$ 20,000 per day|
|Skrill||Yes||Instant||NZ$ 20,000 per month|
|Neteller||Yes||Instant||NZ$ 5000 per month|
|Trustly||Yes||2-48 h||NZ$5000 per month|
|Sofort||Yes||2-48 h||NZ$5000 per month|
|Poli||Yes||2-5 days||Only via bank transfer|
|Paysafecard||Yes||2-48 h||$5,500 per year|
|ecopayz||Yes||2-48 h||$12,000 per month|
|eCheck||Yes||7-21 days||No limit|
|Bank transfer||Yes||3-7 days||Depends on the bank|
What are e-wallets?
How to avoid slow payouts?
- Don’t use bank transfers as a withdrawal method since it takes 1 to 5 working days .
- Avoid to withdraw bigger amounts at once.
- Don’t use a withdrawal solutions that you haven’t used for deposits.
- Avoid to make withdrawals when its Christmas, New Year or other holidays.
Is there a way to speed up my payouts?
Yes, if you become a VIP player at a casino then you will get much faster payouts. To become a VIP player you need to contact the casino and tell them that you would like to be their VIP player.
Where can i find casinos with high withdrawal limits?
What are IBAN and Swift?
How does progressive jackpot slots work?
What is House Edge?
How do I find a game from a specific game provider?
Check out our page for game developers where we narrowed down the world’s most famous game developers. Choose a developer to read more and see a list of casinos that offer games from specific game providers.
What is RNG?
Hos do i find slots with the double up feature?
Where can i learn how to play classic table games?
What is the best game to play based on winning chances?
Where can I find the latest game releases?
What is RTP?
Is there any casino bonuses without wager requirements?
Can i choose not to claim the bonus and should i?
If you don’t know how bonus wager requirements work then you should not claim a bonus. Start by learning how bonus wager requirements work before you claim a bonus. If you already know how wagering requirements work and want to skip the bonus then you can do that as well. Read more about playing online casino without a bonus here!
What is a no deposit free spins bonus?
What is a cashback bonus?
It is like a deposit bonus but instead of claiming it when you make your first deposit, you get your bonus first after you have spent your own. Like for example if you spend 10 NZ dollars, the cashback casino will give you cashback bonus to play with. Read more about cashback bonuses here!
What is a loyalty bonus?
Which casinos have the best rewards?
What is casino bonus wager requirements?
This is the amount that a player needs to wager in order to fulfill the bonus wager requirements which is needed if we want to make a withdrawal. Read more about online casino bonus wager requirements here!
Where can i get help if i have gambling problems?
Is it possible to gamble responsibly?
To gamble responsibly players must know their limits and always play only for fun! If you have doubt that you gamble irresponsibly you should a self-assessment test and learn 7 simple ways to gamble responsibly. See more here!
Where can I go to learn more about the gambling law in New Zealand?
Need more help?
Send us an email through the contact form here below.