Gambling should never come at the expense of your financial security, relationships or wellbeing. Learn how to recognise the risks, keep control and find support in New Zealand.
Need help with gambling right now?
In New Zealand, you can call the Gambling Helpline free on 0800 654 655 or text 8006. If gambling is affecting your life, confidential support is available.
Visit the Gambling Helpline website →What Is Responsible Gambling?
Responsible gambling means making informed decisions, understanding that gambling involves financial risk and recognising when it is time to stop. No betting system or casino game can guarantee a win.
Gambling is not a reliable way to earn money, repay debt or solve financial problems. The safest choice for anyone experiencing gambling harm may be to stop gambling altogether.
Tips for Staying in Control
Set a Spending Limit
Decide what you can afford to lose before you start. Never gamble with money needed for rent, food, bills or other essentials.
Set Time Limits
Decide in advance how long you will play. Take regular breaks and stop when your planned session ends.
Never Chase Losses
Trying to win back lost money can lead to greater losses. Accept losses and do not increase your bets to recover them.
Avoid Gambling Under Pressure
Avoid gambling when distressed, under the influence of alcohol or drugs, or when trying to escape personal problems.
Recognising the Warning Signs
Gambling-related harm can develop gradually. Consider seeking support if you notice any of the following signs.
You do not need to experience every sign to seek help. Talking to someone early can make it easier to prevent further harm.
Tools That May Help
Deposit and Spending Limits
Where available, use account limits to restrict deposits, losses or the amount of time you spend gambling.
Time-Outs and Self-Exclusion
Ask the gambling operator about temporary time-outs or self-exclusion if you need to stop gambling. Consider blocking gambling websites and apps as well.
Keep Track of Your Spending
Review your transactions and keep gambling separate from essential household expenses. Do not borrow to gamble.
Talk to Someone You Trust
Speaking openly with a trusted person or professional can help you make a plan and find support.
Gambling Support in New Zealand
These services can help people affected by gambling, including family members and friends.
Gambling Helpline
Free, confidential support for people experiencing gambling harm and those concerned about someone else.
Call: 0800 654 655
Text: 8006
Health New Zealand
Find information about gambling harm services and support options available in New Zealand.
Visit Health New Zealand →1737 – Need to Talk?
If you feel overwhelmed or need emotional support, call or text 1737 to talk with a trained counsellor in New Zealand.
Visit 1737 →Support for Family and Friends
Gambling harm can affect more than the person gambling. Helpline services can also support concerned family members and friends.
Find support options →What to Do If Gambling Is Becoming a Problem
- Pause gambling. Take a break and avoid depositing more money while you consider your next steps.
- Protect your finances. Prioritise essential bills and consider asking a trusted person to help you review your budget.
- Seek independent support. Contact the Gambling Helpline or a qualified support service to discuss your options.
- Use blocking tools. Consider self-exclusion, website blocking and removing saved payment methods.
- Get help early. You do not have to manage gambling-related problems on your own.