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Captain Spins Review
Captain Spins launched in January 2020. It is owned by White Hat Gaming, an operator that is well known in the online gambling industry. They offer more than 3000 games, a calendar with new promotions regularly and good loyalty to existing customers.
How good is Captains Spins for NZ players?
Want to know more exactly what Captain Spins offers to customers in NZ? Below I have specified the most important and gone through each point to see how good Captain Spins really is for NZ customers and what they are best at and what they are less good at.
- How does registration work? – How does the registration work?
- Casino bonuses and terms – Are the bonuses good at Captain Spins?
- The casino’s loyalty program – How are NZ customers rewarded?
- Payment methods offered for NZ players – What payment methods can NZ customers use?
- Game developers and range of games – Do they offer good games?
- Does the casino have something unique – Is something unique about Captain Spins?
- How it differs compared to other operators – How do they compare to other casinos?
- FAQ + pros and cons – Pros and cons and frequently asked questions from players.
How to register at Captain Spins
Registering for a Captain Spins casino account is a painless process.
Here you can learn how to register in few easy steps:
Captain Spins welcome bonus for new customers
New customers at Captain Spins can take part in a bonus package. This is divided into 4 rounds, and below you can see exactly what you can get for each deposit. The total bonus if you use all 4 to the max is 1200 NZD + 260 bonus spins.
First deposit bonus
On your first deposit you can get 100% up to 300 NZD plus 50 bonus spins.
Second deposit bonus
On your second depsoit you can get 100% up to 300 NZD + 60 bonus spins.
Third deposit bonus
On your third deposit you can get 100% up to 300 NZD plus 70 bonus spins.
Fourth deposit bonus
On your fourth deposit you can get 100% up to 300 NZD + 80 bonus spins.
Reload bonuses for existing customers
Captain Spins has a calendar of promotions that we customers can always go to to find a new reload bonus. In other words, this means that existing customers of Captain Spins can take part in new reload bonuses every day.
General terms and conditions
The standard wagering requirement at Captain Spins is 35x, which is slightly lower than the market standard of 40x. In other words, fairly modest terms for deposit bonuses. The daily reload bonuses that existing customers can take part in may have varying bonus conditions, so be sure that when you choose a daily bonus that you read the specific conditions that that bonus has.
Captain Spins loyalty
Captain Spins has very good customer loyalty. The daily calendar is a perfect example where every day we can get new rewards. However, this is not their only reward system. They also have a reward system that rewards different players differently depending on what level they are at.
As a beginner, you start at the New Recruit level and get 500 loyalty points immediately when you make your very first deposit. After that, you have 4 more levels that you can qualify for for even better loyalty gifts.
Payment methods offered for NZ players
At Captain Spins, you will access a variety of safe and secure banking options. Below you will see all payment methods accepted from players in New Zealand.
Deposits
You can make your deposits using MasterCard, Visa, Neteller, Interac, Skrill, Paysafecard, PayPal and Bank Wire. Deposits are usually instant. Additionally, you must deposit at least NZ$10 before being allowed to play games at this casino.
Let’s take a closer look below.
| DEPOSIT METHODS | PROCESSING TIME | FEE |
|---|---|---|
| Visa | Instant | Free |
| Master Card | Instant | Free |
| Skrill | Instant | Free |
| Neteller | Instant | Free |
| Paysafe Card | Instant | Free |
| Sofort | Instant | Free |
| Interac | Instant | Free |
| PayPal | Instant | Free |
| Bank Wire | Instant | Free |
| ApplePay | Instant | Free |
| Muchbetter | Instant | Free |
| Neosurf | Instant | Free |
Withdrawals
Concerning withdrawals, Captain Spins processes most requests within 2 days. However, it may depend on your chosen method. First withdrawals can take even longer as extra checks might be needed, in accordance with the terms and conditions. Captain Spins casino limits weekly withdrawals to NZ$5,000.
Below you can see all the information on banking methods in detail.
| WITHDRAWAL METHODS | PROCESSING TIME | FEE |
|---|---|---|
| Visa | 2-3 days | Free |
| Master Card | 2-3 days | Free |
| Skrill | 48h | Free |
| Neteller | 48h | Free |
| Paysafe Card | 48h | Free |
| Sofort | 48h | Free |
| Interac | 48h | Free |
| PayPal | 48h | Free |
| Bank Wire | 2-3 days | Free |
| ApplePay | No withdrawal | – |
| Muchbetter | 2-3 days | Free |
| NeoSurf | 2-3 days | Free |
Captain Spins games
There is a large library of games at Captain Spins casino, with over 3000 titles readily available.
You will be able to access table games, video slots, jackpots, and live dealer games. The games are supplied by among the top developers in the industry. They include NetEnt, Thunderkick, ELK, Microgaming, Red Tiger, Play N GO, Evolution, and Quickspin, amongst many others.
Captain Spin’s game menu looks like this:
- Popular: The most popular games.
- Favorites: Your personal favorites are saved here.
- Games: All games collected.
- New games: Recently added.
- Pokies: All pokies slots.
- Drops & Wins: Pragmatic Play slots with daily drops.
- Live casino: Only live casino games including game shows.
- Table games: Table games in live and RNG format.
- Instant win: Play with a win every time.
- Jackpots: All games with a jackpot.
They also offer a drop down menu where you can choose a game developer, find your favorite and get a list of all games from it. Very well laid out, which makes it easy to find good games in different categories as well as games from specific game developers.
Live casino
In the live casino we find just over 70 live casino games with everything from classics to more modern game shows. These games are supplied by three top providers for live casino games which are Ezugi, Evolution and Pragmatic Play Live.
Unique at Captain Spins
The most unique thing about Captain Spins is their daily offers that we customers can take part in. In addition to this, they have a very unique VIP system for big players where each level offers a variety of new rewards and VIP treatments. More info about each level can be found on their website, even if you are not logged in.
Company info
White Hat Gaming is an established brand in the online gambling world. Apart from Captain Spins, the company also operates two other casinos including Casigo and Johny Jackpot casinos.
Captain casino is licensed by both:
- United Kingdom Gambling Commission (UKGC)
- Malta Gaming Authority (MGA)
These two reputable regulators ensure that the operator complies with all laid down gambling laws.
More casino info:
- Managed by: White Hat Gaming
- MGA license number: C73232
- UKGC license number: MGA/B2C/370/2017
- Address: 85 St John Street, Valletta, VLT1165, Malta
Customer support
Captain Spins’ customer service team is always at hand to assist you at all times. Whether you wish to ask something or need assistance with making a withdrawal, the agents are available throughout.
You can use the Live chat option or the email support@captainspins.com. In addition, there is a guided FAQ section on the casino’s website. Here, you’ll get answers to questions about bonuses, banking methods, promotions, and other technical problems.
Here we have listed all the support services offered by Captain Spins casino:
- Live chat (24/7)
- Email: support@captainspins.com
- Faq section
Comparing Captain Spins with other NZ casinos
In my opinion, Captain Spins is an online casino that is somewhere in the middle of all good NZ casinos. They have a large game pool but not the biggest, they have a slightly lower turnover than many but not the lowest and they have a pretty good reward system but again probably not the best depending on what you prefer as a player. All in all, it is one of the good casinos in NZ, but at the same time there are those that I think are slightly better.
Compare Captain Spins with the best NZ brands
If you want to compare Captain Spins with casinos that are a little better in my opinion, you should look at the best casinos New Zealand has to offer.
Captain Spins FAQ
Does Captain Spins casino accept transactions in NZD currency?
Yes. You can not only make your transactions with NZD but also with other currencies including USD, GBP, CAD and Euros.
What are the wagering requirements for the bonus?
The bonus wagering requirements at Captain Spins is 35x. These requirements must be fulfilled in 30 days.
How do I activate the bonus?
Simply make a deposit of at least NZ$10 and the bonus will be automatically credited into your account.
Is there any loyalty program at Captain Spins Casino?
Yes. The casino has an invite-only VIP program which is based on how often you play games. It offers rewards like bonuses, gifts, and holiday tickets to various destinations.
