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Casino Universe Review
Founded in 2020 by N1 Interactive Ltd, Casino Universe is a newcomer in the iGaming industry. It is licensed and regulated by the Malta Gaming Authority and accepts numerous currencies, including the New Zealand dollar.
You can play over 4,000 exciting games and claim fantastic bonuses here. With all its great features and offerings, Casino Universe is an exceptional casino where users can enjoy the best gambling experience.
How good is Casino Universe for NZ players?
I have tested and thoroughly checked Casino Universe, below you will see everything I have looked at and how good Casino Universe is for each point.
- How does registration work? – How quickly and easily can you register?
- Casino bonuses and terms – How good is their welcome bonus for NZ players?
- The casino’s loyalty program – Are customers offered a reward system?
- Payment methods offered for NZ players – What payment methods are accepted from NZ players?
- Game developers and range of games – What do we think of Casino Universe’s range of games?
- Does the casino have something unique – Does Casino Universe have something that others don’t?
- How it differs compared to other operators – How good or bad are they compared to other brands?
- FAQ + pros and cons – Questions players often ask themselves as well as their most important pros and cons
How to register at Casino Universe
The registration process at Casino Universe is simple and fast. The operator only requires NZ players to provide basic details, with no need for identity verification during sign-up.
In fact, you can create an account with the casino site within 2 minutes and start playing your favorite games. Follow these steps to join this casino.
Casino Universe welcome bonus for new customers
As a new customer at CasinoUniverse, you can take advantage of a welcome bonus and then cashback that is completely free of wagering requirements. Here below you can see how these work!
First deposit bonus
On your first deposit you can claim 125% in bonus up to 250 NZD. You will also get 50 free spins that does not have any wagering requirements to fullfill.
Cashback
Every week cashback is awarded to players. You always have at least 10% in cashback on slots, but you can reach 20% if you reach level 20 in the casino.
Reload bonuses for existing customers
Casino Universe does not have any permanent promotions that customers can take part in, instead they have invested everything in a loyalty system with no wagering requirements, which I go through in more detail a little further down.
Standard bonus terms and conditions
Their turnover requirement for new customers is 55x which is quite high. The market standard is 40x, so in other words Casino Universe has very high requirements which is bad news for all bonus hunters. However, they offer loyalty bonuses that are completely free of turnover, so it may not be the best terms for new customers, but existing customers can enjoy the best bonuses with top terms.
Casino Universe loyalty
As I have already mentioned a couple of times in the text above, Casino Universe has a really good loyalty system. All players receive cashback without wagering requirements every week. How much depends on how much you play for yourself, but everyone is guaranteed at least 10% in cashback and players who play for more can get up to 20% in cashback.
Another thing they have is a VIP system where you get 1 point for every $50 you spend. You can then turn your points into handsome bonuses.
Payment methods offered for NZ players
Casino Universe accepts several payment methods like credit/debit cards, e-wallets, bank transfers, and cryptocurrency. Even more interesting is that the operator accepts the New Zealand dollar, so you don’t have to pay any currency-conversion fee.
In addition, to ensure safe transactions, Casino Universe follows the industry’s best practices and adheres to top standards like the PCI-DSS for card transactions.
Deposit info
NZ players at this casino can fund their gaming accounts using several options. The minimum deposit amount is NZ$10. Also the good news are that the minimum deposit will even activate the welcome bonus. Interestingly, deposits are free of charge.
Here are some deposit options available for NZ players at this casino site:
| Banking method | Time | Fee | Min |
|---|---|---|---|
| Visa/Mastercard | Instant | 0% | NZ$10 |
| Neteller | Instant | 0% | NZ$10 |
| Skrill | Instant | 0% | NZ$10 |
| Paysafecard | Instant | 0% | NZ$10 |
| Banktransfer | Instant | 0% | NZ$10 |
| EcoPayz | Instant | 0% | NZ$10 |
| Maestro | Instant | 0% | NZ$10 |
| Neosurf | Instant | 0% | NZ$10 |
Withdrawal info
New Zealanders won’t have any problem withdrawing winnings at Casino Universe, as the operator supports numerous payment methods.
The minimum payout allowed is $50. Regarding processing times, e-wallet take around 24 hours to process. However, bank-dependent methods such as credit/debit cards or bank transfers may take up to 5 business days.
Nevertheless, withdrawals are free of charge, and all players are treated equally in terms of payout limits and times.
| Withdrawal method | Time | Fee | Min |
|---|---|---|---|
| Visa/Mastercard | 2-5 days | 0% | NZ$ 50 |
| Bank transfer | 2-5 days | 0% | NZ$ 50 |
| Skrill | 0-24h | 0% | NZ$ 50 |
| Neteller | 0-24h | 0% | NZ$ 50 |
| Neosurf | 0-24h | 0% | NZ$ 50 |
| Ecopayz | 0-24h | 0% | NZ$ 50 |
| Yandex | 2-5 days | 0% | NZ$ 50 |
| Qiwi | 2-5 days | 0% | NZ$ 50 |
| Interac Banktransfer | 2-5 days | 0% | NZ$ 50 |
Casino Universe games
Casino Universe features over 4,000 exciting games that you can play on desktop computers and mobile devices.
It pays attention, particularly to pokies, which take up bout 80% of the total games.
You’ll find games from numerous developers, as the platform is powered by SoftSwiss. Besides, these games have been reviewed and approved by several third parties, offering a high level of fairness.
Below are the categories of games NZ players can enjoy at Casino Universe.
- Table games: More then 20 table games to play in RNG version.
- Black hole: This is where they keep all the pokies with space theme.
- Jackpot games: Pokies with jackpots!
- Book of universe: Book theme pokies collected.
And ofcourse you can always check in new pokies, most popular and as well as all of them.
Game providers
Casino Universe is powered by SoftSwiss, a casino game developer and aggregator. This explains why you can find games from numerous developers on the casino site. Apart from that, the operator only works with proven software vendors with licenses from reputable gambling authorities. If you want to play from specific game developers, you can take a look at the list below to see if your favorites are available at Casino Universe. There is 35 game developers in total!
List with all game providers
- 1x2gaming
- 4theplayer
- apparat
- avatarux
- bangbanggames
- BGaming
- Booming Games
- Betsoft Gaming
- bulletproof
- ELK
- Endorphina
- Evolution
- Gamevy
- hollegames
- hotrisegames
- IronDogStudio
- iSoftBet
- LeapGaming
- Netent
- nolimit
- petersons
- playngo
- Playtech
- pragmaticplay
- pragmaticplaylive
- Quickspin
- Red Tiger Gaming
- reelplay
- reflexgaming
- retrogaming
- Spinomenal
- tomhornnative
- truelab
- wazdan
- yggdrasil
Live casino
Any user who wants to have a brick-and-mortar experience can check out the live dealer section of Casino Universe. Evolution Gaming powers this section, where you can find various live roulette, live baccarat, and live blackjack games.
The operator also has a few TV-show-based titles that are fun to play. Live dealers at Casino Universe are friendly and ready to deal you good hands, with almost 250 games to choose from. Impressively, you can stream and play these games in high-definition quality, and they come with various fantastic features.
Unique at Casino Universe
What is unique about Casino Universe is their cashback system. There are others who also offer cashback, but very few offer cashback without wagering requirements.
Company info
Casino Universe is owned and operated by N1 Interactive LTD, a reputable brand in the industry. It ensures the highest security standards should be met by using SSL 128 encryption for their website.
Here are a few things you should know about the brand.
- Company Name: N1 Interactive
- Licenses: Malta Gaming Authority
- Licence Numbers: MGA/B2C/394/2017
- Registered Address: 206, Wisely House, Old Bakery Street, Valletta VLT1451, Malta.
Customer support
When it comes to customer support, Casino Universe knows how to do it excellently.
It offers help through a detailed FAQ page, live chat options, and email. However, live chat support is available between 8:30-00:00 CET from monday to friday, and the average response time is less than one minute. As for email support, getting a response can take up to 30 minutes but is available over the weekends as well.
Sadly, this casino does not offer telephone support.
- Live chat: Available between 8:30-00:00 CET (mon-fri)
- Email: support-en@casinouniverse.com
- Phone: Not available
- FAQ: Available and accessible at the end of the home page
Comparing Casino Universe with other NZ casinos online
If we compare Casino Universe with all the other brands recommended for NZ, many other casinos have much better welcome offers with better conditions, the design is quite simple but nice and the game selection is average but still 4000+ (just lite, little more then average and enough). Then their cashback system with no wager requirement that boosts them quite a bit. That plus an MGA license makes Universe one of NZ’s best online casinos.
Compare Casino Universe with top 10 brands
If you want to compare Casino Universe on your own with other NZ casinos, you should first check out the online casino top 10 list and compare what you think is most important with these.
CasinoUniverse FAQ
Does Casino Universe accept NZD currency?
Yes, it does. You can perform transactions in the local New Zealand dollars without any issue.
Does Casino Universe have any wagering requirements?
As with every casino site, Casino Universe has wagering requirements for its bonuses. The wagering requirement for the welcome bonus is 25x.
Is there a loyalty program at Casino Universe?
Yes, there is. The online casino has a unique loyalty program for rewarding players. Here, you can earn points and exchange them for bonus credits. You can also enjoy other perks like VIP manager services, special birthday offers and so on.
