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Lucky Heroes Review
Lucky Heroes casino launched in March 2023 offering thousands of casino games from 120 software providers, and the number’s still growing. Owned by Soft2Bet, it’s a fully gamified brand licensed by the Curacao eGaming Authority.
Update 2024: Lucky Heroes casino has closed down!
On top of accepting the New Zealand dollar currency, Lucky Heroes invites players from New Zealand on a thrilling quest to save the magical realm of Valoria. Players must journey through the casino collecting coins by making deposits, placing bets, completing quests and winning battles. These coins can then be used to free the Lucky Heroes, or trade them for Free Spins, Bonus Money or Free Bets in the Bonus Bazaar. Only when all Lucky Heroes are freed can the realm be saved.
How good is Lucky Heroes for NZ players?
I go through these points to determine how good a casino is for customers in NZ. It must be smooth and easy to register, the bonus conditions must be modest, the game selection good and payment methods accepted in NZ must be good for a casino to be classed as good for NZ players.
- Registration process – Takes less then 2 minutes!
- Casino bonuses and terms – Good or bad bonus terms?
- Loyalty for NZ customers – How are Kiwi customers rewarded?
- NZ payment methods – What payment methods can Kiwis use?
- Game developers & games – More then 8000 games!
- Uniqueness – Is the casino unique?
- Compared to other brands – Comparison of Lucky heroes with other brands!
- FAQ + pros and cons – Their pros and cons and frequently asked questions!
How to register at Lucky Heroes
Getting started at Lucky Heroes is quick and easy, just like any other high-quality casino. There’s only two steps to open an account which takes around 2 minutes.
Follow the steps below to get started:
Lucky Heroes welcome bonus for new customers
As a new customer, you can choose which bonus you want when you make your very first deposit at Lucky Heroes. Below you will see all the bonuses that you can choose from and the bonus that you can withdraw after your first deposit.
First deposit bonus option 1:
You can choose to get 100% upp till 1000 NZD och 200 free spins.
First deposit bonus option 2:
You can choose to get 50% i bonus upp till 2000 NZD.
First deposit bonus option 3:
You can deposit only 2 NZD to try the casino out and get 3 free spins extra for this.
Second deposit bonus
On your second deposit you can get 50% up to 2000 NZD.
Reload bonuses for existing customers
As a customer, you will find a lot of reload bonuses and campaigns via their campaign page. Below I have selected a few good ones that Kiwis can use regularly.
- Cash drops Wednesday: Up to 2000 NZD will be dropped.
- Gold Blackjack Friday: 20 NZD reward game.
- Game show Thursday: Get 20 NZD extra for game shows.
- Roulette weekend: Get 20 NZD extra for roulette.
- Weekly reload: Get up to 50 free spins extra every week.
- Weekly cashback: Get 15% cashback up to 6000 NZD.
As you can see quite a lot of reload bonuses and promotions and there are even more on the site.
General bonus terms and conditions
Lucky Heroes has both really good conditions and at the same time average conditions, it depends on what type of bonus you use with them. Cashback bonuses have a wagering requirement of 40x, which is the market standard, free spins have a slightly lower wagering requirement of only 35, and cashback only has a wagering requirement of 1x, which is really good. All in all very good bonuses with good conditions and also top conditions for cashback.
Lucky Heroes loyalty
According to me, Lucky Heroes has two different loyalty systems. One is their promotions page where we always find a lot of good reload bonuses and another is their VIP system. This consists of 5 different levels. As with the vast majority of casinos with similar systems, you only need to play and collect comp points to climb up the levels and get better offers and other benefits.
Payment methods offered to NZ player
Lucky Heroes stands out from other casinos by allowing users to deposit and withdraw NZ$ via a huge range of secure and fast transaction methods including cards (credit/debit), bank transfers, cryptos, e-wallets and paychecks.
| Banking method | Fee | Min dep | Min withdrawal | Dep time | Withdrawal time |
|---|---|---|---|---|---|
| Bank transfer | 0% | NZ$ 20 | NZ$ 20 | Instant | Up to 3 days |
| Ecopayz | 0% | NZ$ 20 | NZ$ 20 | Instant | Up to 24h |
| Mastercard | 0% | NZ$ 20 | NZ$ 20 | Instant | Up to 3 days |
| Mifinty | 0% | NZ$ 20 | NZ$ 20 | Instant | Up to 24h |
| Muchbetter | 0% | NZ$ 20 | NZ$ 20 | Instant | Up to 24h |
| Neosurf | 0% | NZ$ 20 | NZ$ 20 | Instant | Up to 24h |
| Neteller | 0% | NZ$ 20 | NZ$ 20 | Instant | Up to 12h |
| Paysafe card | 0% | NZ$ 20 | NZ$ 20 | Instant | Up to 24h |
| Skrill | 0% | NZ$ 20 | NZ$ 20 | Instant | Up to 12h |
| Visa | 0% | NZ$ 20 | NZ$ 20 | Instant | Up to 3 days |
| Sofort | 0% | NZ$ 20 | NZ$ 20 | Instant | Up to 24h |
| Jeton | 0% | NZ$ 20 | NZ$ 20 | Instant | Up to 24h |
| Bitcoin | 0% | NZ$ 20 | NZ$ 20 | Instant | Up to 12h |
Deposit info
To make the casino more flexible, Lucky Heroes allows you to deposit as low as NZ$ 20 to as high as NZ$ 5,000 per transaction.
To activate your welcome bonus you’ll need NZ$ 40, but it’s worth it for the reward you get.
Withdrawal info
Withdrawals are never a challenge at Lucky Heroes casino, with VIP players withdrawing up to NZ$ 40,000 per month.
Withdrawal speed largely depends on the method chosen, but most will be processed within 24 hours.
Note that the deposit methods above also serve as withdrawal options.
Lucky Heroes VIP
There are five Ranks of Honour at Lucky Heroes Casino, with each rank offering better financial privilages. Players begin as a mere scorpion in a barren wasteland (VIP level 1), but can grow into a mighty dragon to help save Valoria (VIP level 5).
Watch your progress bar fill up as you play and reap the rewards worthy of a VIP player.
Lucky Heroes games
We all know how exciting pokies can be, and Lucky Heroes does not disappoint with their extensive collection of these games. Im’re pretty sure you’ll manage to find any themed pokie you want at this casino, from vikings and ancient Egyptians to music-themes and aliens.These games come from the leading game providers in the industry including Amatic, BetSoft, Isobet, Netent and Red Tiger so they’re sure to not disappoint.
Collect the Lucky Heroes as you play: On top of enjoying the thousands of pokies available, players can embark on a thrilling quest to save the magical realm of Valoria by freeing the Lucky Heroes. They can collect coins by placing bets, making deposits, completing quests or winning battles, then use these coins to free a Lucky Hero. Each hero comes with a unique reward and only when all Lucky Heroes are freed can the realm be saved.
In total Lucky Heroes offers more than 8000 casino games which is more than most operators in NZ.
Game providers
With big names like NetEnt, BetSoft and Amatic in the mix you know that Lucky Heroes is going to be an exciting experience. Below you will see a complete list of all game developers that you can find games from at LuckyHeroes. In total 91 game providers!
List with all game providers on Lucky Heroes
- 1x2gaming
- 2By2
- All41 Studios
- Amatic
- Arcadem
- Atmosfera
- Belatra
- BetGamesTV
- Betin
- Betsoft
- BF Games
- Bgaming
- Big time gaming
- Blueprint
- Booming
- Booongo
- Caleta
- Casino Technology
- EGT
- ElaGames
- ELK
- Endorphina
- Evolution
- Ezugi
- Fantasma
- Felix Gaming
- Felt Gaming
- Foxium
- Fugaso Gaming
- G Games
- GameArt
- GameBeat
- Gameburger Studios
- Gamomat
- Givme
- Golden hero group
- Golden Rock Studios
- Habanero
- HackSaw
- Hollywood TV
- IGTech
- Iron Dog
- Isoftbet
- JFTW
- KAGaming
- Kalamba
- Leap
- Mascot
- Merkur
- Microgaming
- MrSlotty
- Netent
- Nolimit city
- One Touch
- Oryx
- PariPlay
- Platipus
- PlayNGo
- Playpearls
- Playson
- Playtech
- Pocket Games
- Pragmatic
- Push Gaming
- QuickSpin
- Rabcat
- Real Dealer Studios
- Red Rake
- Red Tiger
- Relax gaming
- Salsa Technology
- Skywind
- SlotVision
- Smartsoft
- Spinomenal
- Spribe
- Stormcraft Studios
- Swintt
- Switch Studios
- Thunderkick
- Tom Horn
- Triple Edge Studios
- Wazdan
- Woohoo Games
- Yggdrasil
- SlotMill
- Apollo Games
- Zillion
- Nucleus
- Gaming Realms
- High5
Other games
On top of the famous slot games available at Lucky Heroes, players can enjoy betting on a wide range of sports including live betting, horse racing and virtual games.
Live casino
Lucky Heroes has 100’s of live casino titles and the largest collection of live casino providers in NZ. Below you see all the developers whose live games you can find in the casino.
All live casino providers
- Evolution
- Playtech
- Ezugi
- OnAir
- Atmosfera
- Pragmatic Live
- Skywind
- Lucky Streak
- BetGames
- Swintt
- VIVO
- Bombay Studios
- Quik
- Hollywood TV
Sports betting
Lucky Heroes also offer a sportsbook by Alternar where you can bet on your favourite teams around the clock. Choose between betting on rugby, cricket, soccer, netball, basketball and many more in real time or head over to the virtual betting section to watch them on your screen.
New players from New Zealand will also be able to select a sports welcome bonus when they register and get a 100% match bonus on their first deposit up to NZ$ 200. The wagering requirement is only 6x for this offer which is one of the best on the market.
Lucky Heroes manage to take sports betting to another level by offering weekly quests that are sports-related.
You can collect 200 coins if you manage to complete all quests within the week which you can then use to free a Lucky Hero or trade them for rewards in the Bonus Bazaar.
Unique at Lucky Heroes
The Lucky Heroes Bonus Bazaar is one of the best features on the site. Players can accumulate coins throughout their journey by placing bets, making deposits, completing quests or winning battles.
These coins can then be traded for Free Spins, Bonus Money, Bonus Crabs or Free Bets in the Bonus Bazaar. That means you get real bonuses just for playing, and you have complete control over your rewards.
Otherwise, Lucky Heroes is a unique casino concept in its entirety where you play with an avatar and take on various challenges. It’s like a story where you are the hero!
Company Info
Soft2Bet (the company behind Lucky Heroes) are very well-known in the industry and provide over 10 state-of-the-art casinos worldwide.
- Company name: Soft2Bet
- Licences: Curaçao
- Licence Numbers: Unavailable at the moment!
- Address: 133 G. Afxentiou, Nicosia, Nicosia, Cyprus
Customer support
Whenever you get stuck in the magical realm or have a burning question to ask, you can reach out to the Lucky Heroes support team via Live Chat or Email. You unfortunately can’t reach them over the phone but their Live Chat makes up for it as it’s available on a 24/7 basis and offers replies in real time. They also have a detailed FAQ section where you can find helpful answers to most common questions.
- Email: support@luckyheroes.com
- Live chat: Available 24/7
- FAQ page: Available
Comparing Lucky Heroes with other casinos
Compared to other good brands in NZ, Lucky Heroes is pretty much on par. The entire gaming experience is a unique concept which few others offer. They have more payment methods than the majority of NZ brands and they have a range of games that few other NZ casinos can beat. The top brands beat them with, among other things, bonuses with lower wagering requirements, bonuses without wagering requirements and loyalty systems that simply give a little more back to the players.
Compare Lucky Heroes with top NZ casino operators
Feel free to compare Lucky Heroes with other NZ brands, I recommend that you compare them with casinos that are rated the best for NZ customers to get an idea of how they differ from first class casinos.
Lucky Heroes FAQ
Does Lucky Heroes casino accept NZD currency?
Yes, Lucky Heroes accepts New Zealand Dollars and players can play any game with the currency.
How many times must I wager the Lucky Heroes welcome bonus before cashing out?
- ULucky Heroes require you to roll over its welcome bonus only six times before requesting cash-outs as a sport customer.
- The cashback welcome bonus only needs to be wagered 1x.
- Free spins bonuses needs to be wagered 35x.
- Bonus wager is 40x.
Does Lucky Heroes casino have any loyalty program?
Yes, Lucky Heroes casino has a VIP program that offers several benefits to players. It has five levels, with the highest (Level 5), offering a staggering 15% cashback, VIP manager, and VIP promos.