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Cookie Casino Review
Cookie Casino is fully licensed by Malta Gaming Authority and offers customer support on 24/7 live chat as well as via email. It was launched in April 2020 by N1 Interactive Ltd, and it lets New Zealand players use NZD to play with. In the review below, I take you through the casino’s most important things and how good these are for players in NZ.
How good is Cookie casino for NZ players?
To find out how good Cookie casino really is for players from New Zealand, I have reviewed the following things at the casino.
- Registration process – Registration takes less then 1 min.
- Casino bonuses and terms – Do they have fair bonus terms?
- Loyalty for NZ customers – Loyalty program with 30 levels!
- NZ payment methods – Do they have good payment methods in NZ?
- Game developers & games – More then 2000 games!
- Uniqueness – Does Cookie have something unique?
- Compared to other brands – Cookie compared to other brands!
- FAQ + pros and cons – Their biggest pros and cons!
How to register at Cookie casino
Cookie Casino is a website that New Zealand players can sign up for really easily in just two steps! Takes about 30 seconds to complete!
This is how simple it is to open an account with Cookie casino.
Cookie casino welcome bonus for new customers
Cookie casino offers NZ customers two welcome bonuses that can be activated the first two deposits you make. Below you will see who these are and what you can pick up.
First deposit bonus
On your first deposit you can claim 100% up to 150 NZD and 120 free spins on Book of Dead.
Second deposit bonus
On your second deposit you can claim 50% up to 150 NZD and get 100 free spins on The Magic Cauldron – Enchanted Brew.
Reload bonuses for existing customers
Customers who have already used the welcome bonus can find ya bonuses via their promotions page. Here are a couple of promotions currently on offer at the time of writing that customers can always take advantage of:
- Sweet Tuesdays: Get 30 free spins extra!
- Sunday reload: Get 50% up to 150 NZD and 50 extra free spins.
General bonus terms and conditions
Cookie casino has 40x wagering requirements as standard. This is also what is considered to be the market standard, in other words fair bonus terms, although of course there are casinos with lower wager requirements. At the same time, it is important to know that their reload bonuses to customers offered via their loyalty system, which you can read more about below, only have a wager requirement of 3x, which is incredibly good for us customers.
Cookie Casino loyalty
Cookie casino offers loyalty in the form of 30 levels. They call it the VIP program but it is not for VIP customers only but for all customers, and the name implies that all their players are VIP. On their VIP page you can see how the reward system works and all 30 levels and rewards you get when you reach each level. Simply put, you get 1 point for every NZD 30 you spend. All bonuses offered via the loyalty program have a wagering requirement of only 3x.
Payment methods offered to NZ players
Cookie Casino operates a minimum deposit of 10 NZD, while the maximum deposit will depend on which payment method you use. Players can play in NZD, which saves on currency conversion fees.
If you chose to set a deposit limit, it can’t exceed 1,000 EUR per month, per player. That’s about $1,700 NZD. All deposits must be used for gaming purposes, and you are obligated to use all deposits at least three times.
Deposits are instant, and there are no fees. There are no withdrawal fees, and the fastest withdrawal method is via Skrill or Neteller. Bank transfers can take between one and three days.
Deposit info
DEPOSIT OPTIONS | TRANSACTION FEE | ESTIMATED TIME |
---|---|---|
Visa | 0% | Instant |
Mastercard | 0% | Instant |
Paysafecard | 0% | Instant |
Ecopayz | 0% | Instant |
Neosurf | 0% | Instant |
Maestro | 0% | Instant |
Skrill | 0% | Instant |
Neteller | 0% | Instant |
Withdrawal info
WITHDRAWAL OPTIONS | TRANSACTION FEE | ESTIMATED TIME |
---|---|---|
Visa | 0% | 1 to 3 banking days |
Mastercard | 0% | 1 to 3 banking days |
Paysafecard | 0% | Up to 24h |
ecoPayz | 0% | Up to 24h |
Skrill | 0% | Up to 24h |
Neteller | 0% | Up to 24h |
Bank Transfer | 0% | 1 to 5 banking days |
The minimum you can withdraw at any time is 10 NZD, and the maximum depends on which method you chose to use. They do have a maximum withdrawal per player, which is $4,000 per day, $10,000 per week and $40,000 a month.
Cookie Casino also states: “if you requested a withdrawal, but the sum of bets made since last deposit is less than three (3) times the size of that deposit, the Casino reserves the right to charge you the costs of transaction processing for deposit and withdrawals.”
Cookie Casino games
At Cookie casino we can play more than 2000 different games. Games offered are slots, live games and other games such as scratch cards.
Game providers
In total, Cookie casino has collected games from 51 different game developers. You can see them all in the list below in case you want to see if the ones you like are included.
List with all game providers
Live casino
In the live casino, Cookie Casino has more than 300 games to offer. The largest range is supplied by Evolution, followed by Pragmatic Play. Most games are versions of a game, but overall you will find both many different versions of a game as well as all the modern game shows and all the classics.
Unique at Cookie Casino
In addition to the unique and playful design, Cookie Casino offers its own game tournaments that customers can take part in. Here you earn 1 point for every €1 you play for. The players who play the most climb to the top of the leaderboard and are rewarded accordingly when the tournament ends, which is every 5 days.
Company info
Cookie Casino is owned and operated by N1 Interactive Ltd, which are registered under the laws of Malta (C 81457).
Company facts:
- License: Malta Gaming Authority (MGA)
- Owner: N1 Interactive Ltd.
- Address: 206, Wisely House, Old Bakery Street, Valletta VLT1451,
- Licence number: Cookie Casino is licensed and regulated by the Malta Gaming Authority MGA/B2C/394/2017 (issued on 01/08/2018).
Customer support
You have the convenience of utilizing our live chat feature at any time. Through this, you can easily request a copy of the conversation transcript to be emailed to you or directly send a message via email. However, it’s worth noting that they do not provide phone support, which may be seen as a drawback in their customer service offerings.
Live chat support is available 24/7 for immediate assistance, while you can also reach out via email at support@cookiecasino.com. For prompt responses, we recommend opting for the live chat option.
Latest Cookie casino news
Compare Cookie with other NZ casinos
Cookie casino has its own style that no other casino has, they have a great selection of games, good payment methods and decent offers, but unfortunately it is not enough to be compared with NZ’s best operators who offer even better gaming places. In other words, it is a fair casino that is safe for NZ, which is better than many but also just as many that are better than them.
Compare Cookie with best nz casinos
Is Cookie casino the right choice for you? If you still haven’t visited Cookie casino, you might like to know more about other casinos that are at least as good or better. In that case, I suggest a quick look at our best nz casinos, where you can get a quick overview of how these differ from Cookie casino and if Cookie is the best option for you.
Cookie Casino FAQ
What is the wagering requirement?
Cookie Casino has a 40x wagering requirement on every bonus, and a minimum deposit of $20 is required to claim any of the deposit bonus.
Does Cookie Casino accept NZD currency?
They sure do! You can deposit NZD and play in your local currency, which means Kiwi gamblers don’t have to pay pesky currency conversion fees or anything like that.
Is the customer support good?
Yes it is! The live chat option is nice and speedy, plus the operators are knowledge and helpful. They can also be reached via email.
Do they offer loyalty?
Yes Cookie casino offers loyalty to all its customers.