Casino Joy

Casino Joy launched 2018 is owned and operated by Genesis Global Limited group who have a solid reputation for quality services. Besides NZ, Casino Joy is provided for enjoyment throughout the United Kingdom, and the platform continues to grow.

Casino Joy is one of the newest online casino experiences that truly lives up to its name. Getting its start primarily in New Zealand it was designed to give individuals more winning odds while having a gambling experience in the comfort of their own home or on the go. Let’s find out more about this casino in our review below.

Casino Joy

NZ$ 1000

+ 200 free spins

T & C Apply

Casino Joy

  • Currency: $
  • Games: 1300+
  • No deposit bonus: x
  • Mobile friendly: 100%
  • Products: Casino, Live Casino


  • Customer support: 24/7
  • Bonus validity: 14 days
  • Free spins validity: 72h
  • Withdrawal limits: 22.000 $ per month
  • Banking methods: Visa, Visa Electron, Maestro, Mastercard, Neteller, Skrill, Trustly, Entropayz, Euteller, Entercash, Boku, Ecopayz, Paysafe Card, EasyEFT


  • Bonus wager requirements: 40x
  • Free spins wager requirements: 40x

Overall Rating





Casino Joy Info

Kiwi making deposit
Deposit methods at Casino Joy

As with most online casinos, Casino Joy offers individuals an opportunity to play the games for free. However, in order to start earning real cash players are required to start depositing money into the website. All currency exchanges are done through New Zealand, So, it’s important to know their amount exchanges upon doing a deposit.

This is simple to do since Casino Joy offers several different online options in which to make that deposit. Plus, it only requires a minimum deposit of ten dollars regardless of which exchange is used. The maximum amount is $5000 on most of the exchanges with the notable exception of two, one only allows $300 as its maximum and the other a thousand.

Here are each of the ways in which to deposit money into Casino Joy, how long it would take for the transaction to go through, and what the fee the website fees.


  • VISA: Either version of this trusted credit card is accepted as a deposit method. As for fees involved in each transaction, there are none, Casino Joy charges no fee, and the transaction is instant. No waiting for the deposit to be cleared within a certain amount of time, so an individual can instantly start playing for cash.
  • MasterCard: As widely used and just as trusted. Casino Joy charges no fees for the transaction and it is instantly deposited.
  • Skrill and Neteller: Two other e-wallet systems, these are also funded by bank account or credit card. These allow up to $5000 in one deposit and the money will deposit instantly, plus no fee applies by Casino Joy.
  • PaySafe card: Here is one of the exceptions when it comes to the maximum deposit amount. Again only allows up to $300. An online electronic voucher-funded through a bank account or credit card. The fee for the transaction is free and the deposit is made instantly.
  • Eco Payz: An E-Wallet form of payment that will need to be set up and funded using either a person’s bank account, debit card or credit card. When using this one on Casino Joy a person can deposit up to a thousand dollars, and have the transaction take place instantly. Again, there are no fees for the transaction from the website itself.
  • Extra pay: A prepaid virtual card that provides the option to fund Casino Joy through a bank account or credit card. Deposit is instant and no fees applied by the website.


As convenient as their deposit methods are Casino Joy is just as convenient to make a withdrawal from as well, offering just as many options.

All transactions require a minimum of $10 up to $2300. Each transaction takes a minimum withdrawal amount of $10 to a maximum of $2300 per transaction in an individuals account area.

Casino Joy states that each transaction could take 1 to 3 business days but depending on the day the withdrawal request could take up to 5 days depending on the day the withdraw is made. Here is a list of the methods in which the withdrawal can be made:

  • VISA ( 1-3 days no fees )
  • Master card (1-3 days no fees)
  • Skrill (24h-48h no fees)
  • ecopayz (24h-48h no fees)
  • entropay ( 24h-48h no fees)
  • Neteller ( 24h-48h no fees)
  • Bank Account (2-6 days with no fees)

As with deposits, Casino Joy doesn’t apply any fees. However, that is the website’s policy, there could be fees from the payment method that is used.

Kiwis plying roulette at Joy Casino

Games providers

Over at Casino Joy, there are top quality game providers games, and players can have an amazing casino gaming experience. Including the ever popular slot machine in which there are over 500 different versions done by different developers such as:

  • NetEnt
  • Play’n Go
  • Quickspin
  • Microgaming
  • Evolution Gaming
  • Yggdrasil


That would include progressive slots such as their high paying Mega Moolah in which the top jackpot is up to 15 million dollars.

But slots are just the beginning of their online casino game. Casino Joy also has their money wheel to take a spin and see how much you can win.

Then there are the table games these include:

  • Poker
  • Black Jack
  • Roulette

A player has the option of playing these games virtually online or in an actual live tournament where they play against other actual players.

Bonus offers and promotions

kiwi get the bonus at casino Joy

As with most online gambling platforms Casino Joy offers special bonuses to new customers such a certain amount of free spins in their slots upon joining.

New customers will also get a 1000 dollar welcome bonus as well.

But that is only the beginning, returning players will also receive rewards and incentives as well such as of course free spins, to keep them coming back for more.

Mobile platform

For those on the go, Casino Joy offers a mobile app to take their exciting games with you.

The app is compatible with Android, and IOS.

Safety and security

This is a major concern while being online, and giving out payment information on what type of safety does the website provide your information?

Casino Joy offers a platform that provides updated technology to ensure that your online information is kept safe during all transactions. The casino runs under licenses of the two most strict regulatory bodies in casino industry including:

  • Malta Gaming Authority – MGA
  • United Kingdom Gambling Commission – UKGC

Customer support

Although their online chat isn’t available 24 hours a day, Casino Joy that provides round the clock customer support.

So, if an individual has any type of issue even if chat isn’t up they can still send an email and get a prompt answer to help them.

  • Live Chat (24/7)
  • Telephone support ( 08001700602 , 00356 20341518 )
  • Email support ( )

VIP Perks

For those high rollers and those who want more special treatment Casino Joy offers their VIP section.

Being a VIP gives an individual gets an account manager,

  • special bonuses
  • birthday gifts
  • holiday packages
  • even more online withdrawal options and others

Final words

As for its overall rating, online Casino Joy has gotten on average 4 out of 5 stars which is a solid rating.

However, before saying where do I sign up one of the few drawbacks to Casino JOy is that so far is available in NZ and UK along with maybe a few other countries.

However, the online gaming website is relatively new, Casino Joy officially came out in 2018. So, its online platform could grow as time goes on to include other parts of the world.

Casino Joy is new, and still has a way to go to compete with some of the other online juggernauts out there providing gambling, but it is off to a very good start.

Latest updated: November 5, 2019 | Writen by: Olivia Birman
+18 | Contact PGF of New Zealand if you have gambling problems | T&C applies to all casinos